Frontline workers are the unsung heroes of organizations. They are responsible for the day-to-day operations and are often the first point of contact for customers and external parties. Nurses and doctors in healthcare, factory workers in manufacturing, and other similar roles make up the 2.7 billion frontline workers worldwide according to Gartner. 

Despite their vital role, firstline worker needs are often overlooked when organizations focus on modernizing their work practices.

In this e-book, you'll discover the top challenges facing frontline workers and how you can overcome them. You'll also find best practices from our very own customers, Fluvius, La Lorraine Bakery Group, and Aquafin.